When acquiring personal information, we will specify the purpose of use as specifically as possible and acquire only the amount of personal information necessary to achieve that purpose.
Personal information will be used within the scope of the intended purpose. In addition, we will establish and implement procedures to take necessary measures to prevent the information from being used for purposes other than those intended.
We will manage the personal information we hold accurately and in an up-to-date manner within the scope necessary for the purpose of use, and will take reasonable safety measures to prevent and correct any risk of leakage, loss, or damage of personal information.
We will comply with laws, regulations, national guidelines and other standards regarding the handling of personal information.
If you have any complaints or inquiries regarding our handling of personal information, please contact us at the address listed below and we will respond to your inquiry.
Mystays Hotel Management Co., Ltd. Compliance Team
Postal contact: Roppongi Hills North Tower, 14th Floor, 2-31 Roppongi 6-chome, Minato-ku, Tokyo 106-0032
Email: privacy@mystays.com
We will establish a personal information protection management system, review it regularly, and continuously improve it.
The personal information we acquire will be used for the following purposes.
If a use purpose not included in the following purposes arises, we will use the information only after obtaining the individual's consent for that purpose in the case of direct acquisition, or after publicly announcing the purpose in the case of acquisition by other means.
| Target information | Purpose of Use |
|---|---|
| Personal information related to hotel management business |
|
| Personal information regarding business partners | For sales activities and management of business partner information |
| Personal information on current and former employees | For employment and personnel management |
| Personal information of job applicants | To contact applicants regarding the selection process and acceptance/rejection |
We will retain your personal information for the period necessary to fulfill the purposes outlined in this policy.
To provide high-value-added services to customers who use MYSTAYS HOTEL services, as well as to carry out the communications and payment procedures necessary to carry out those services, we will share personal information under strict management and appropriate safety measures as follows:
1. Parties with whom personal information will be shared: The MYSYAYS HOTEL GROUP business operators who manage and operate the (*Please click here for a list) Mystays Hotels (*Please click here for a list.)
2. Purpose of joint use: As stated above (Purpose of use of personal information)
3. Items of personal information to be jointly used: Customer name, membership number, telephone and fax numbers, nationality, passport number, address, email address, age, gender, date of birth, information regarding the usage history of MYSTAYS HOTEL services, information regarding membership points, information provided by customers etc. in order to use MYSTAYS HOTEL services, and information provided to our reservation sites (including affiliated reservation sites).
4. Person responsible for managing shared personal information: Mystays Hotel Management Co., Ltd.
- Purpose of Use
- Retention Period of Personal Information
- Regarding shared use of personal information
- Regarding requests for disclosure of personal information
- Contact point for inquiries and requests for disclosure, etc. regarding personal information
- Personal information of minors
- Cookies Policy
- Use of cookie information by third parties
- Security measures for personal information
- Supervision of employees and contractors
- Address and name of representative, name of the business handling personal information